Customer satisfaction in AS9100 standard

Customer satisfaction in AS9100 standard
Clause 8.2.1

As one of the measurements of the performance of the quality management system, the organization shall monitor information relating to customer perception as to whether the organization has met customer requirements.

The methods for obtaining and using this information shall be determined.

Related documents

. AS 9100 standard

Share This Post

Recent Articles

Leave a Reply

© 2017 Quality Management. All rights reserved. Site Admin · Entries RSS · Comments RSS
Powered by WordPress · Designed by Theme Junkie