Complaints of ISO 17025
Complaints of ISO 17025
Clause 4.8
The laboratory shall have a policy and procedure for the resolution of complaints received from customers or other parties. Records shall be maintained of all complaints and of the investigations and corrective actions taken by the laboratory (see also 4.11).
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on Tuesday, November 24th, 2009 at 12:44 pm and is filed under ISO 17025 standard.
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