Customer Satisfaction Audit Checklist

Customer Satisfaction Audit Checklist

1. Are measurement and monitoring activities needed to assure conformity and achieve improvement been identified and included in the product quality plan?

2. Does this process include the determination of the need for, and use of, applicable methodologies including statistical techniques?

Related documents:

1. All ISO 9001 checklist

2. ISO 9001 procedures

3. ISO 9001 standard

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This entry was posted on Saturday, September 26th, 2009 at 6:15 pm and is filed under ISO 9001 audit. You can leave a response, or trackback from your own site.

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