Customer satisfaction in AS9100 standard
Customer satisfaction in AS9100 standard
Clause 8.2.1
As one of the measurements of the performance of the quality management system, the organization shall monitor information relating to customer perception as to whether the organization has met customer requirements.
The methods for obtaining and using this information shall be determined.
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on Monday, January 25th, 2010 at 3:53 pm and is filed under AS 9100 standard.
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