Quality management

General requirements of AS 9100 standard
Clause 4.1

The organization shall establish, document, implement and maintain a quality management system and continually improve its effectiveness in accordance with the requirements of this International Standard.
The organization shall a) identify the processes needed for the quality management system and their application throughout the organization (see 1.2),

The organization shall b) determine the sequence and interaction of these processes,

The organization shall c) determine criteria and methods needed to ensure that both the operation and control of these processes are effective,

The organization shall d) ensure the availability of resources and information necessary to support the operation and monitoring of these processes,

The organization shall e) monitor, measure and analyze these processes, and

The organization shall f) implement actions necessary to achieve planned results and continual improvement of these processes.

These processes shall be managed by the organization in accordance with the requirements of this International Standard.

Where an organization chooses to outsource any process that affects product conformity with requirements, the organization shall ensure control over such processes.

Control of such outsourced processes shall be identified within the quality management system.
NOTE Processes needed for the quality management system referred to above should include processes for management activities, provision of resources, product realization and measurement.

Related documents

. AS 9100 standard

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Useful quality materials related:
_Download ISO 9000 Standards from ANSI.
_ISO 9000 checklist - Over 30 checklists for auditing ISO 9000.
_ISO 9000 procedures - Over 10 procedures for implementing ISO 9000.
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_Quality management books - All books of quality management in the world.