Quality management

Improvement in AS9100 standard

Improvement in AS9100 standard
Clause 8.5

8.5.1 Continual improvement

The organization shall continually improve the effectiveness of the quality management system through the use of the quality policy, quality objectives, audit results, analysis of data, corrective and preventive actions and management review.

8.5.2 Corrective action

The organization shall take action to eliminate the cause of nonconformities in order to prevent recurrence.
Corrective actions shall be appropriate to the effects of the nonconformities encountered.

A documented procedure shall be established to define requirements for

a) reviewing nonconformities (including customer complaints),
b) determining the causes of nonconformities,
c) evaluating the need for action to ensure that nonconformities do not recur,
d) determining and implementing action needed,
e) records of the results of action taken (see 4.2.4), and
f) reviewing corrective action taken.
g) flow down of the corrective action requirement to a supplier, when it is determined that the supplier is responsible for the root cause, and
h) specific actions where timely and/or effective corrective actions are not achieved.

8.5.3 Preventive action

The organization shall determine action to eliminate the causes of potential nonconformities in order to prevent their occurrence.
Preventive actions shall be appropriate to the effects of the potential problems.

A documented procedure shall be established to define requirements for

a) determining potential nonconformities and their causes,
b) evaluating the need for action to prevent occurrence of nonconformities,
c) determining and implementing action needed,
d) records of results of action taken (see 4.2.4), and
e) reviewing preventive action taken.

Related documents

. AS 9100 standard

Advertisement

Sponsor sites:

1. Phrases For Performance Appraisals.

2. Interview questions and answers.
This entry was posted on Saturday, January 30th, 2010 at 4:04 pm and is filed under AS 9100 standard. You can leave a response, or trackback from your own site.