Internal audits of ISO 17025
Internal audits of ISO 17025
Clause 4.14
4.14.1 The laboratory shall periodically, and in accordance with a predetermined schedule and procedure, conduct internal audits of its activities to verify that its operations continue to comply with the requirements of the management system and this International Standard. The internal audit program shall address all elements of the management system, including the testing and/or calibration activities. It is the responsibility of the quality manager to plan and organize audits as required by the schedule and requested by management. Such audits shall be carried out by trained and qualified personnel who are, wherever resources permit, independent of the activity to be audited.
4.14.2 When audit findings cast doubt on the effectiveness of the operations or on the correctness or validity of the laboratory’s test or calibration results, the laboratory shall take timely corrective action, and shall notify customers in writing if investigations show that the laboratory results may have been affected.
4.14.3 The area of activity audited, the audit findings and corrective actions that arise from them shall be recorded.
4.14.4 Follow-up audit activities shall verify and record the implementation and effectiveness of the corrective action taken.
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