Procedures of ISO 9000 (ISO 9001) include ones as follows:
1. Document control procedure
This procedure is made in order to manage all the documents including internal and outside documents that are being used in the company’s management system.
2. Records control procedure
The purpose of this procedure is to regulate the method to collect, make list of, arrange, access, store and delete the records in management systems.
3. Procedure for controlling non-conformance products
The purpose of this procedure is to manage the products that are not in accordance with the customer’s request and the company quality policy, to prevent the using of these products and to carry out suitable solutions to handle them.
4. Procedure for designing and developing product
The purpose of this procedure is to ensure that the products of the company are designed and developed correctly as requested by the customers.
5. Procedure for supervising and measuring process
This procedure is to ensure that the working processes are under control, all targets are strictly compliant with regulation and to ensure the result as plan.
6. Procedure for testing and checking products
All the processes need pre-test to be sure that the customer’s demands are best satisfied. The purpose of this procedure is to regulate the testing process to confirm the conformance of the sample product with the customer’s or company’s demand.
7. Procedure for applying statistic techniques
The purpose of this procedure is to set up a statistic system to measure the working processes and the customer’s satisfaction, to determine which division needs frequently improving. This procedure also defines how to use Pareto Chart to describe the division’s contribution to final goal in an order of importance and [...]
8. Procedure for dealing with customer’s complaint
The purpose of this procedure is to make plan to consider the current and future supply in order to satisfy the demand and expectation of customers as well as of concerning parties.
9. Measurement and Test Equipment Control and Calibration Procedure
The purpose of this procedure is to ensure that the management of company’s measurement equipment always meets the authority’s regulations about measurer.
10. Supplier evaluation procedure
The purpose of this procedure is to select a suitable supplier with the requirement of the company and satisfy the customers’ demand.
11. Procedure for maintaining machine and equipment
The purpose of this procedure is to set plan to examine and maintain the machine and equipment in the manufacturing process. Maintenance is to reduce the risk that may harm the machines and influence the producing performance and the environment.
12. Procedure of corrective and preventive action
The purpose of this procedure is to do well the requirements of management systems and the company as well as to meet the demand of related parties.
13. Internal audit procedure
This procedure can apply for ISO 9000, SA 8000, ISO 14000, HACCP, ISO 22000 etc
14. Management review procedure
This procedure can apply for ISO 9000, SA 8000, ISO 14000, HACCP, ISO 22000 etc
15.Improvement procedure
The purpose of this procedure is to ensure that the Quality Management System works better and better as required by the customer and in accordance with the company’s Quality Policy.
Related ISO 9001 documents: