ISO 9001 standard include requirements as follows:
1. General requirements of ISO 9001
The organization shall establish, document, implement and maintain a quality management system and continually improve its effectiveness in accordance with the requirements of this International Standard.
2. Control of documents in ISO 9001
Clause 3.2.4
Documents required by the quality management system shall be controlled. Records are a special type of document and shall be controlled according to the requirements given in 4.2.4.
3. Quality policy in ISO 9001
Clause 5.3 in ISO 9001:2008
Top management shall ensure that the quality policy
4. Planning of product realization
Clause 7.1 in ISO 9001:2008
The organization shall plan and develop the processes needed for product realization. Planning of product realization shall be consistent with the requirements of the other processes of the quality management system (see 4.1).
5. Management commitment
Clause 5.1 in ISO 9001:2008
Top management shall provide evidence of its commitment to the development and implementation of the quality management system and continually improve its effectiveness by
6. Responsibility, authority and communication
Responsibility, authority and communication in ISO 9001
Clause 5.1 in ISO 9001:2008
7. Quality planning in ISO 9001
Clause 5.4 in ISO 9001:2008
1. Quality objectives
8. Management review
Clause 5.6 in ISO 9001:2008
1.General of Management review
9. Resource management
Clause 6.0 in ISO 9001:2008
1. Provision of resources
10. Customer-related processes
1. Determination of requirements related to the product
11. Design and development
Clause 7.3 in ISO 9001:2008
1. Design and development planning
12. Purchasing management
Clause 7.4 in ISO 9001:2008
1. Purchasing process
13. Production and service provision
Production and service provision in ISO 9001
Clause 7.5 in ISO 9001:2008
1. Control of production and service provision
14. Control of monitoring and measuring equipment
Clause 7.6 in ISO 9001:2008
15. Monitoring and measurement
Clause 8.2 in ISO 9001:2008
1. Customer satisfaction
16. Control of nonconforming product
The organization shall ensure that product which does not conform to product requirements is identified and controlled to prevent its unintended use or delivery. A documented procedure shall be established to define the controls and related responsibilities and authorities for dealing with nonconforming product.
17. Analysis of data
The organization shall determine, collect and analyse appropriate data to demonstrate the suitability and effectiveness of the quality management system and to evaluate where continual improvement of the effectiveness of the quality management system can be made. This shall include data generated as a result of [...]
18. Improvement in ISO 9001
Clause 8.5 in ISO 9001:2008
1. Continual improvement
Related ISO 9001 documents: