ISO/TS 16949 checklist about improvement
ISO/TS 16949 checklist about improvement
Clause 8.5
8.5.1 CONTINUAL IMPROVEMENT
8.5.1 Does the organization continually improve the effectiveness of the quality management system through the use of the quality policy, quality objectives, audit results, analysis of data, corrective and preventive actions and management review?
8.5.1.1 ORGANIZATION CONTINUAL IMPROVEMENT
8.5.2 Has the organization defined a process for continual improvement?
8.5.1.2 MANUFACTURING PROCESS IMPROVEMENT
8.5.3 Does the organization’s continual improvement focus upon control and reduction of variation in products of characteristics and manufacturing process parameters?
8.5.2 CORRECTIVE ACTION
8.5.4 Does the organization take action to eliminate the cause of non-conformities in order to prevent recurrence?
8.5.5 Are the organization’s corrective actions appropriate to the effects of the non-conformities encountered?
8.5.6 Has the organization established a documented procedure to define requirements for:
a) reviewing non-conformities (including customer complaints)?
b) Evaluating the need for action to ensure that non-conformities do not recur?
c) Determining and implementing action needed?
d) Records of the results of action taken (see element 4.2 of ISO/TS16949:2002)?
e) Reviewing corrective action taken?
8.5.2.1 PROBLEM SOLVING
8.5.7 Does the organization have a defined process for problem solving leading to root cause identification and elimination?
8.5.8 If a customer-prescribed problem solving format exists, does the organization use the prescribed format?
8.5.2.2 ERROR PROOFING
8.5.9 Does the organization use error proofing methods in their corrective action process?
8.5.2.3 CORRECTIVE ACTION IMPACT
8.5.10 Does the organization apply the corrective action, and controls implemented to eliminate the cause of a nonconformity to other similar processes and products?
8.5.2.4 REJECTED PRODUCT TEST / ANALYSIS
8.5.11 Does the organization analyze parts rejected by the customer’s manufacturing plants, engineering facilities and dealerships?
8.5.12 Does the organization minimize the cycle time of its rejected product test/analysis process?
8.5.13 Does the organization keep records of its rejected product test/analysis and make available upon request?
8.5.14 Does the organization perform analysis and, initiate corrective action to prevent recurrence?
8.5.3 PREVENTIVE ACTION
8.5.15 Does the organization determine action to eliminate the causes of potential nonconformities in order to prevent their occurrence?
8.5.16 Are the organization’s preventive actions appropriate to the effects of potential problems?
8.5.17 Has the organization established a documented procedure to define requirements for:
a) determining potential non-conformities and their causes?
b) Evaluating the need for action to prevent occurrence of non-conformities?
c) Determining and implementing action needed?
d) Records of results of action taken (see element 4.2.4 of ISO/TS16949:2002)?
e) Reviewing preventive action taken?
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