Preventive action of ISO 17025
Preventive action of ISO 17025
Clause 4.12
4.12.1 Needed improvements and potential sources of nonconformities, either technical or concerning the management system, shall be identified. When improvement opportunities are identified or if preventive action is required, action plans shall be developed, implemented and monitored to reduce the likelihood of the occurrence of such nonconformities and to take advantage of the opportunities for improvement.
4.12.2 Procedures for preventive actions shall include the initiation of such actions and the application of controls to ensure that they are effective.
NOTE 1 Preventive action is a pro-active process to identify opportunities for improvement rather than a reaction to the identification of problems or complaints.
NOTE 2 Apart from the review of the operational procedures, the preventive action might involve analysis of data, including trend and risk analyses and proficiency-testing results.
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on Tuesday, November 24th, 2009 at 1:13 pm and is filed under ISO 17025 standard.
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