Involvement of people
Principle 3: Involvement of people
1. Contents of Principle 3:
People at all levels are the essence of an organization and their full involvement enables their abilities to be used for the organization’s benefit.
2. Benefits of Involvement of people
• People being accountable for their own performance.
• People eager to participate in and contribute to continual improvement.
• Motivated, committed and involved people within the organization.
• Innovation and creativity in furthering the organization’s objectives.
3. Process / steps pf Involvement of people
• Accept ownership and responsibility to solve problems.
• Actively seek opportunities to make improvements, and enhance competencies, knowledge and experience.
• Freely share knowledge & experience in teams.
• Focus on the creation of value for customers.
• Be innovative in furthering the organization’s objectives.
• Improve the way of representing the organization to customers, local communities and society.
• Help people derive satisfaction from their work, and
• Make people enthusiastic and proud to be part of the organization.
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This entry was posted
on Friday, August 14th, 2009 at 12:48 am and is filed under Principles of ISO 9001.
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