Continual improvement
Principle 6: Continual improvement
1. Contents of Continual improvement
Continual improvement of the organization’s overall performance should be a permanent objective of the organization.
2. Benefits: of Continual improvement
• Alignment of improvement activities at all levels to an organization’s strategic intent.
• Flexibility to react quickly to opportunities.
• Performance advantage through improved organizational capabilities.
3. Process / Steps of Continual improvement
• Make continual improvement of products, processes and systems an objective for every individual in the organization.
• Apply the basic improvement concepts of incremental improvement and breakthrough improvement.
• Use periodic assessments against established criteria of excellence to identify areas for potential improvement.
• Continually improve the efficiency and effectiveness of all processes.
• Promote prevention based activities.
• Provide every member of the organization with appropriate education and training, on the methods and tools of continual improvement such as the PDCA cycle , problem solving , process re-engineering, and process innovation.
• Establish measures and goals to guide and track improvements, and
• Recognize improvements.
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This entry was posted
on Saturday, August 15th, 2009 at 12:27 pm and is filed under Principles of ISO 9001.
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