Mutually beneficial supplier relationships

Principle 8: Mutually beneficial supplier relationships

1. Contents of Principle 8:

An organization and its suppliers are interdependent and a mutually beneficial relationship enhances the ability of both to create value.

2. Benefit of Mutually beneficial supplier relationships

• Optimization of costs and resources.

• Increased ability to create value for both parties.

• Flexibility and speed of joint responses to changing market or customer needs and expectations.

3. Process / Steps of Mutually beneficial supplier relationships

• Identify and select key suppliers.

• Establish supplier relationships that balance short-term gains with long-term considerations for the organization and society at large.

• Create clear and open communications.

• Initiate joint development and improvement of products and processes.

• Jointly establish a clear understanding of customers’ needs.

• Share information and future plans, and

• Recognize supplier improvements and achievements.

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This entry was posted on Sunday, August 16th, 2009 at 12:33 pm and is filed under Principles of ISO 9001. You can leave a response, or trackback from your own site.

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