Quality management

Responsibility, authority and Communication Audit Checklist

1. Responsibility and authority

a. How are the functions and their interrelations within the organization, including responsibilities and authorities, defined and communicated?

b. How is responsibility and authority defined?

2. Management Representative

Has top management appointed member(s) of management who have responsibility and authority for:

a) Ensuring that processes are established, implemented and maintained?

b) Reporting to top management on the performance of the quality management system, including needs for improvement?

c) Promoting awareness of customer requirements throughout the organization?

3. Internal Communication

a) Has top management ensured that appropriate communication processes have been established within the organization?

b) Does communication take place regarding the effectiveness of the quality management system?

Related documents:

1. All ISO 9001 checklist

2. ISO 9001 procedures

3. ISO 9001 standard

Find more quality documents by using categories at sidebar

Useful quality materials related:
_Download ISO 9000 Standards from ANSI.
_ISO 9000 checklist - Over 30 checklists for auditing ISO 9000.
_ISO 9000 procedures - Over 10 procedures for implementing ISO 9000.
_5S checklist - 10 checklists for auditing 5S standard etc.
_Quality management books - All books of quality management in the world.