What is TQM?
What is TQM?
1. TQM definition of autoshopowner.com
TQM is a set of practices geared to ensure the organization consistently meets or exceeds customer requirements by placing strong focus on process measurement as means of continuous improvement.
2. TQM definition of Wikipedia.org
Total Quality Management (TQM) is a business management strategy aimed at embedding awareness of quality in all organizational processes. TQM has been widely used in manufacturing, education, hospitals, call centers, government, and service industries, as well as NASA space and science programs
3. TQM definition of qaproject.org
Total Quality Management (TQM) is an approach to quality assurance that emphasizes a thorough understanding by all members of a production unit of the needs and desires of the ultimate service recipients, a viewpoint of wishing to provide service to internal, intermediate service recipients in the chain of service, and a knowledge of how to use specific data-related techniques to assess and improve the quality of their own and the team’s outputs.
4. TQM definition of oregonstate.edu
Total quality management (TQM): Quality programs go by several names, including TQM, zero defect programs, and six sigma programs. The focus on quality has had a significant impact on many organizations in all sectors of the economy, beginning with the automobile industry and some other industries in the manufacturing sector of the economy about forty years ago. Sophisticated quality programs are found today in many areas of government, education and other not-for-profit organizations as well as in for-profit businesses.
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